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Testimonials
Exceptional Service From Absolute Panda, one of the most caring touring guide!
The service Absolute Panda provided (Phillip and Lily) was phenomenal, from the first time emailing them for their service to the end of our tour when Phillip dropped us off at the hotel. Traveling with Phillip had us worried free the whole time; he had everything covered for us. Phillip speaks perfect English, has great manners and knows a lot about Pandas, Birds and Chinese Culture/History. We wanted a perfect Panda experience and he gave us one at the Bifengxia Center in Ya’an. Phillip has done so many Panda tours, all the staff at the location knows him…which is good because he was able to provide us the best experience possible. We did the volunteer program, played with pandas and hugged a panda; Phil was alongside with us the whole time for translation and explaining the procedures. After our tour at the Bifengxia, he took us to an ancient town in Shangli for an amazing lunch with the locals. We shopped, took pictures and learned more about the Chinese culture. We couldn’t ask for more from Phillip, he definitely exceeded our expectation. The tour was priced well, the service is great and Phillip will always go out of his way to make the perfect experience for you. If you go to Chengdu, look into booking with Absolute Panda, you will not be disappointed.
An unforgettable trip with an exceptional guide!
Initially, I contacted Philip to arrange Panda interactions for my father and me...what he delivered was better than I could have imagined! From the onset, the staff at AbsolutePanda was keen to learn of our likes and dislikes in order to plan a trip best suited to our interests and needs. Everything from the basic itinerary to accommodations and transportation were carefully planned to maximize our short time in Chengdu--arguably, very significant steps for any quality tour company. Not to mention, he was prepared with a car phone charger, extra battery, camera and hard drive, which were all useful! However, Philip's exceptional ability to listen, his commitment to customer satisfaction, his desire to share his extensive knowledge and his passion for his work, simply created an experience much greater than an outlined itinerary. Through our conversations, Philip developed a further understanding of us. He took this information and created relevant activities that were extremely enjoyable, educational, and beautiful. Thank you, Philip and AbsolutePanda, for so enthusiastically and graciously sharing so many facets China!
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Michelle M
December 11, 2013
